S.A.P EWM CRM FUNCTIONAL

S.A.P EWM CRM FUNCTIONAL

SKU: N/A Category: SAP

Description

CRM- For domain experienced hands with SD 4 MODULES

Companies recognize that CRM is essential to business today. Approximately half of our survey respondents have already implemented or are in the process of implementing CRM .

” CRM is the future”, said one CIO surveyed . “It is necessary to stay competitive.”

CRM BASE CUSTOMIZING

Architecture of my SAP CRM.

BUSINESS PARTNER

BP Categories
Roles
Grouping
Grouping
Relationships
Visual Configuration Tool
BP Classification

ORGANIZATIONAL MANAGEMENT

CRM Organizational Model and its Advantage
Elements of Organizational Model
Organizational attributes
Organizational Data Determination

TERRITORY MANAGEMENT

Definition and Structure of Territories
Territory Attributes
Allocating Employees to the Territories

PRODUCT MASTER

Product Types
Relationships
Hierarchies and Categories
Set Types and Attributes
Enhancing the Product Master

TRANSACTIONAL PROCESSING (CRM SALES)

Configuration of Sales Transactions
Activity Management
Quotation
Opportunity Management
Copy Controls

PARTNER PROCESSING

Partner Determination in Business Transaction
Terms and Concepts of Partner Determination
Customizing For Partner Processing
Partner Functions

FOCUS KNOWLEDGE CRM MARKETING

Marketing Planning and Campaign Management

Business Process Configuration
Basic Campaign Configuration
Communication Channel. Objectives, Tactics, Priority, Date ranges
Master Data Creation
Marketing Plans and Campaigns
Creating Marketing Plans and Marketing Plans Elements Maintain Campaigns
Customer Segmentation
Maintain Data Sources
Attribute Lists
Profiles and Profile Sets
Target Groups
Post Processing of Target Groups

Personalized MAIL Forms Allocation Planning Campaign Execution

Lead and Opportunity Management
Lead Generation
Lead Qualification
Creation of questionnaire using SURVERRY SUIT
Opportunity
Sales Cycle, Phases

CIC ( Customer Interaction Center)

Business Scenario Title
Framework, IC Winclient Profile
Action BOX , HTML , Default Workspaces
Remainder Scripting , Interactive Scripting
Visible Components , Hidden Components

Additional information

Schedule	Dec 05 – Dec 06 (08.00 AM – 05:00 PM) Madhavi Ledella, Dec 06 – Dec 08 (06:30 PM – 11:30 PM) Rafael Sabbagh, Dec 07 – Dec 08 (08:00 AM – 05:00 PM) Gaurav Rastogi

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